Accion MFB
(234) 1 271-9325

Job Details
Job Responsibilities
  • Draft quality assurance policies and procedures
  • Interpret and implement quality assurance standards
  • Evaluate adequacy of quality assurance standards
  • Review the implementation and efficiency of quality assurance measurement systems
  • Plan, conduct and monitor testing and inspection of products and services to ensure finished product quality
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality assurance system
  • Providing regular updates of receivables to management
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Co-ordinate and support on-site audits conducted by external providers
  • Evaluate audit findings and implement appropriate corrective actions
  • Monitor risk management activities
  • Responsible for document and version management
  • Assure ongoing compliance with quality and industry regulatory requirements
  • Oversee product test management including but not limited to creating test strategy and detailed test plans for products; overseeing the test execution; test reporting
Qualification & Experiences
  • Minimum of First Degree/ Higher National Diploma (HND) in management studies, technology, process engineering, or any relevant discipline
  • Minimum of 4 years working experience in Banking/ IT/ Analytics and Service Measurement
Key Performance
  • Good numerical skills and an understanding of statistics
  • Excellent communication skills, ability to present financial information effectively
  • Planning, organisation and time management skills
Required Knowledge
  • Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma certifications,
  • Technology proficiency - Proficient in the use of modern technology
  • Product management, quality inspection, auditing and testing experience
  • ? Knowledge of digital solutions, services and products
  • Knowledge of innovation in financial services
  • Knowledge of ideation and prototype development
  • Knowledge of stakeholder management
  • Knowledge/experience with software testing tools
  • Knowledge of project management
  • Knowledge of basic programming skills
  • Knowledge of market trend analysis
  • Knowledge of digital security

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Elizade Plaza, 322A Ikorodu Road, Lagos, Nigeria
(234) 1 271-9325
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