Accion MFB
(234) 1 271-9325   info@accionmfb.com

Job Details
Job Responsibilities
  • Draft quality assurance policies and procedures
  • Interpret and implement quality assurance standards
  • Evaluate adequacy of quality assurance standards
  • Review the implementation and efficiency of quality assurance measurement systems
  • Plan, conduct and monitor testing and inspection of products and services to ensure finished product quality
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality assurance system
  • Providing regular updates of receivables to management
  • Develop, recommend and monitor corrective and preventive actions
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Co-ordinate and support on-site audits conducted by external providers
  • Evaluate audit findings and implement appropriate corrective actions
  • Monitor risk management activities
  • Responsible for document and version management
  • Assure ongoing compliance with quality and industry regulatory requirements
  • Oversee product test management including but not limited to creating test strategy and detailed test plans for products; overseeing the test execution; test reporting
Qualification & Experiences
  • Minimum of First Degree/ Higher National Diploma (HND) in management studies, technology, process engineering, or any relevant discipline
  • Minimum of 4 years working experience in Banking/ IT/ Analytics and Service Measurement
Key Performance
  • Good numerical skills and an understanding of statistics
  • Excellent communication skills, ability to present financial information effectively
  • Planning, organisation and time management skills
Required Knowledge
  • Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma certifications,
  • Technology proficiency - Proficient in the use of modern technology
  • Product management, quality inspection, auditing and testing experience
  • ? Knowledge of digital solutions, services and products
  • Knowledge of innovation in financial services
  • Knowledge of ideation and prototype development
  • Knowledge of stakeholder management
  • Knowledge/experience with software testing tools
  • Knowledge of project management
  • Knowledge of basic programming skills
  • Knowledge of market trend analysis
  • Knowledge of digital security

To apply for this position, kindly click on the button below to fill the application form.
Apply Here
HomeAbout usTermsPrivacy
Elizade Plaza, 322A Ikorodu Road, Lagos, Nigeria
         
(234) 1 271-9325   info@accionmfb.com
© 2007 - Accion Microfinance Bank Limited. All Right Reserved