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COVID - 19

Facts and Myths About Covid-19

COVID-19 is an illness caused by a coronavirus. Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold. To date, over 2.4 million cases have been recorded across across the globe and the numbers continue to grow. Nigeria has recorded over 600 cases.
Be able to hold your breath for 10 seconds or more without coughing or feeling discomfort, does not mean you are free from Covid-19.

1:Coronaviruses are most commonly spread from an infected person through.
2: Respiratory droplets when you cough or sneeze
3: Close personal contact, such as touching or shaking hands then touching your eyes, nose or mouth before washing your hands.
4: On Plastic, the virus may be detected and still able to infect the person after three days.
5:Vitamin C is an essential vitamin found in many fruits and vegetables that can help boost the immune system. However, research shows that taking vitamin C won't even fight the common cold for most people.
6: Frequent hand-washing is one of the best ways to limit the spread of COVID-19.
7: there is no evidence to support the claim that regularly rinsing your nostrils with saline will protect you from infection from the new virus.
8:People of all ages can be affected by the virus.


1:Antibiotics cannot kill the Coronavirus or ward off its symptoms.
2:The virus will die off once temperatures rise.
3:Vitamin C can help fight the virus.
4: COVID-19 can mutate into a deadlier strain.
5:Using hot water to wash your hands will remove germs better than cold water.
6:There is currently no evidence that alcohol consumption could prevent or treat the disease.
7: Regularly rinsing your nose with saline will prevent infection.
8: Covid-19 affects only older people.

For more information, contact: 0800-970000-10 or visit


COVID-19 affects different people in different ways. Most infected people will develop mild to moderate symptoms. On average it takes 5-6 days from when someone is infected with the virus for symptoms to show, however it can take up to 14 days. People with mild symptoms who are otherwise healthy should self-isolate. Seek medical attention if you have a fever, a cough, and difficulty breathing.
Common Symptoms may Include:

1: Fever.
2: Tiredness.
3: Dry cough.
4: Aches and Pains.
5: Nasal congestion.
6: Runny Nose.
7: Sore throat.
8: Diarrhoea.

If you experience any of these symptoms, contact: 0800-970000-10 or visit :

Preventions of Covid-19

COVID-19 virus can be prevented by following this steps:

1: Clean your hands often. Use soap and water, or an alcohol-based hand rub.

2: Maintain a safe distance from anyone who is coughing or sneezing.

3: Don't touch your eyes, nose or mouth with unwashed hands.

4: Cover your nose and mouth with your bent elbow or a tissue when you cough or sneeze.

5: Stay home if you feel unwell.

6:If you have a fever, a cough, and difficulty breathing, seek medical attention.

Customer Frequently Asked Questions

Following the outbreak of the coronavirus, our customers have been seeking clarification and it is important we continue to provide accurate information.

Question1: Is it possible to apply for a loan now that there is a lockdown?
Answer: Yes. Please contact your Account Officer.

Question2: Which account number am I supposed to transfer my loan repayment during this lockdown?
Answer: Your NUBAN (Nigeria Uniform Bank Account Number) at Accion Microfinance Bank. Please contact your Account Officer for details.

Question3: Will I pay charges for approved loans I did not collect before the lockdown?
Answer: No.

Question4:Since I have cash at hand, can the Account Officer come to collect the money?
Answer: Please contact your Account Officer to guide you on how to deposit the cash into your Accion MfB account at the nearest branch or through any of our correspondent banks or their agents (Opay or Paga).

Question5: How do I repay my loan since there is a lockdown?
Answer: You can pay by transfer through other Banks mobile applications, USSD, Web or NIP directly to your Accion MfB NUBAN or any of our correspondent bank accounts. Please contact your Account Officer for more details.

Supporting You

At this time, We encourage our customers to use our different digital channels during this pandemic to support you better.
Our different Channels include: Accion MfB mobile banking, Ussd(*572#) and ATM for your transactions.
For enquires, you can reach us on 07000 222 466 or send a mail to

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